New lead response
Start an approved conversation based on source, stage, tag, ownership, and timing rules.
Native-feeling FUB conversations
Keep every AI text visible where agents work.
Two-way SMS for new leads, missed calls, listing requests, nurture, and database reactivation, designed to preserve the conversation and its structured outcome on the Follow Up Boss person record.
Conversation paths
More than a scheduled drip.
The AI responds to what the lead says, captures qualification, and knows when to continue, suppress, or hand over.
Missed-call recovery
Continue a voice attempt by SMS without asking the lead to repeat the same context.
Property-link follow-up
Share useful listing searches, then respond differently when intent becomes stronger.
Long-term nurture
Work approved warm leads over time with frequency limits, stop conditions, and human takeover.
Structured write-back
Record conversation history, summaries, fields, tags, stages, tasks, and handoff status.
Suppression controls
Respect opt-outs, quiet hours, excluded sources, owners, active conversations, and global pause rules.
Agent experience
The AI works behind FUB, not beside it.
Agents should not need another inbox to understand the lead. They receive the conversation, qualification, and recommended next action inside the CRM they already open.
- Inbound and outbound message records associated with the correct contact.
- Clear AI-active, nurture, qualified, handed-off, and suppressed states.
- Human reply or operator action can pause automation.
- Property context and lead preferences remain attached to the record.
“It re-engaged a two-month-old lead I'd already written off, and I ended up closing that deal.”
Implementation scope
Messaging logic built around your actual queues.
We map sources, current drips, agent-owned leads, ponds, aged lists, property links, compliance boundaries, and the exact event that should move the conversation to a person.
1agent-facing inbox: FUB
2-waycontext-aware conversations
Ownedmessaging and model accounts
SMS workflow review
Show us the leads your current drips do not convert.
We will map the conversational paths, FUB fields, suppressions, and human handoff.