Legal
Privacy Policy
Last updated: July 5, 2026
This Privacy Policy explains how VOCALXLABS LLC ("Vocalxlabs," "we," "us," or "our") collects, uses, and protects information when you visit vocalxlabs.com, contact us, or use our services. By using our website or services, you agree to this Policy.
1. Information We Collect
We collect information you provide directly and information collected automatically.
- Information you provide: your name, business name, email address, phone number, market or service area, and any details you share when you book a call, submit a form, or message us.
- Automatically collected: IP address, browser type, device information, pages viewed, and referring pages, collected through cookies and similar technologies.
- Booking data: when you schedule a call, our scheduling provider (Calendly) collects the information you enter to book.
2. How We Use Your Information
- To respond to your inquiries and schedule and conduct calls.
- To provide, operate, and improve our services.
- To send service-related and, where permitted, marketing communications.
- To maintain security and prevent fraud or abuse.
- To comply with legal obligations.
3. SMS and Text Messaging
If you provide your phone number and opt in, you may receive text messages (SMS) from Vocalxlabs relating to your inquiry, appointment reminders, account and service updates, and, where you have consented, offers.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP at any time to opt out. Reply HELP for help.
- Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use of text messaging originator opt-in data and consent is excluded from sharing, and this information will not be shared with any third parties.
4. Cookies and Tracking
We use cookies and similar technologies to operate the site, remember preferences, and understand usage. You can control cookies through your browser settings. Disabling cookies may affect how the site works.
5. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate (for example, hosting, scheduling, analytics, and messaging vendors), bound by confidentiality obligations.
- Legal and safety authorities when required by law or to protect our rights.
- Business transfers in connection with a merger, acquisition, or sale of assets.
As stated above, text messaging opt-in data and consent are never shared with third parties.
6. Data Retention
We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce agreements, after which it is deleted or anonymized.
7. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
- You may request access to, correction of, or deletion of your personal information.
- You may opt out of marketing emails using the unsubscribe link, and out of SMS by replying STOP.
- Depending on your location, you may have additional rights under laws such as the CCPA or GDPR.
To exercise any right, contact us using the details below.
9. Third-Party Links
Our site may link to third-party websites and services. We are not responsible for their privacy practices, and we encourage you to review their policies.
10. Children's Privacy
Our services are intended for business users and are not directed to children under 18. We do not knowingly collect information from children.
11. Changes to This Policy
We may update this Policy from time to time. The "Last updated" date reflects the latest revision. Continued use of our services after changes means you accept the updated Policy.
12. Contact Us
VOCALXLABS LLC
30 N Gould St Ste R, Sheridan, WY 82801, United States
Phone: +1 708-773-7231
Email: team@vocalxlabs.com